A competent full stack developer with expertise in large scale distributed systems.

Summary

Believes in writing & maintaining reusable code, good documentation, extreme ownership & team work.

Full Stack Developer with expertise in developing critical customer facing products and solving challenging problems on large scale.
9 years of total working experience in highly scalable and complex cloud infrastructure of finance and gaming ecosystems.
Expertise in developing full stack applications in advertisement and reliability domains.

Familiar with incident management process and automation, decreasing MTTD/MTTR and improving availability.
Troubleshooting root causes of issues, monitoring & Observability.
DevOps advocate, measurable outcomes, automation, higher level on-call support.

Experiences

Bangalore, India. Mar 2019 - Present

Built self-serve campaign manager with the team which allows merchants to create advertisement campaigns for customers.
Lead the launch of PayPal rewards for a large merchant McDonalds as a program manager.
ISO migration of Settlement Withdrawals as a product manager.
SRE, Monitoring & Observability projects
- Built new monitoring & alerting framework for PayPal Merchant Reporting
  - Established SLOs, setup new data pipelines using opinionated tools/frameworks.
  - A spark/dataproc application in GCP to automate data querying from BigQuery and push to Splunk for Merchant reporting.
- Revamped Incident Management Process automation on PayPal’s chatops platform.
- Developed features of in-house monitoring tool called Groot which automates observability tasks.

Improved Customer Perceived Latency for various Identity Services of PayPal at various tiers.
Launched & ran Engineering Guild to track and improve MTTD/MTTR of various services.
Saved around 200K USD transaction expenses for PayPal by reducing return rates.
GitOps for maintaning company wide PagerDuty configuration & SignalFx dashboard monitoring - Ops as Code, Infra as Code.
Automation of the implementation of new org structure for PayPal’s several internal domains comprising of 200+ teams/2000+ employees.
Developed dashboards to track & visualise infrastructure services which helped cut redundant infra cost.

Familiar with Incident Management, SLO/SLI/SLA, Problem Management, Root Cauase Analysis, monitoring large scale infrastructure and services.

Cohort of Technology Leadership Program(TLP) - 2025 batch at PayPal
- A 2-year full time rotational program for select few high performers across PayPal.
- Involves four rotations of 6 months each across different PayPal domains.
- Three different rotations as a product manager, program manager and software engineer.
- One full on-site rotation in Los Angeles, USA, working on PayPal’s Advertisement Platforms and Honey.
Part of PayPal’s good2Great - 2021 cohort. Part time 1 year long academic program for promising engineers.
Embedded with several domain teams of PayPal including Risk, Compliance, Merchant Reporting, Identtity etc., as embedded SRE.

Bangalore, India. Jan 2016 - Mar 2019

Similar contributions to that of my role as an eSRE at PayPal but all the infrastructure was in AWS.
Familiar with AWS technologies. Zynga’s in-house products were different
Automation in AWS cloud infra - backups, incident tracker tools, cronjobs, logrotate, user maintenance.
Image creation and autoscaling policies - Terraform/Chef/Jenkins/PagerDuty, troubleshoot root causes.
Worked on supporting infrastructure & automation for various Zynga games like Farmville, Farmville2, Mafiawars, Drawsomething etc.,

Hyderabad, India. June 2015 - Jan 2016